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01 / Enquiries
Pick up the next enquiry
An enquiry off your website lands here already typed in. Ring them from the card and keep track of what happens next.
For plumbing and heating firms
Plumbing software that lives in the van.
Lots of small jobs, most of them booked in a hurry. The enquiry, the quote, the parts you fitted and the invoice all sit on the one job, on your phone. Nobody's writing it up again at nine at night.
£2,495 to set up, then £249 a month. The website comes with it.
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Tim’s Roofing demo, with example customers.
A call-out, start to finish
From a dripping tap to a paid invoice.
1. The call comes in
Someone fills in the form on your website at lunchtime. It's on your phone with their address and what's leaking. One tap and they're a customer with a job.
2. Price it before you drive off
Build the quote line by line, parts and labour, and send it from the driveway. If they haven't answered after three days, it chases them. Then again at seven.
3. Log what went in
Parts and hours go on the job as you fit them. Take a photo of the pipework before the boxing goes back on. The customer signs on your phone when you're done.
4. Get the money in
Sign the last visit off and a draft invoice is waiting, built from the quote. Once it's sent, a reminder goes out on the due date and every week after.
The app, through the working day
The business in your pocket.
Your diary, customers and job records are there too. I configure the app around what you need to manage, with access set for each person.
Watch it, 52 seconds
From an enquiry to an accepted quote.
- 1. An enquiry comes in off the website.
- 2. One tap makes them a customer and a job.
- 3. Price it on the phone, line by line.
- 4. Send it. The covering note’s already written.
- 5. The customer accepts it on their own phone.
Recorded on the Tim’s Roofing demo. The customer is made up.
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02 / Quotes
Send the quote from your phone
Write the scope, price the work and send it for the customer to accept online. Keep it with the job it belongs to.
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03 / Invoices
See what still needs paying
See who's paid, who's part paid and who's late. Reminders go out on their own until it's cleared.
Real screens from Tim’s Roofing, my demo business. Example customers and jobs.
Built inside working businesses
Running in real firms now.
No plumber runs on it yet. Below are a roofing firm and a plastering firm. A boiler swap moves through a quote, a visit and an invoice the same way a roof repair does.
Prestige Roof
The lads open the job on site, see the address and the scope, and put the photos straight against it. The office prices and invoices off the same record.
Read about Prestige RoofLDR Plastering
Luke runs the field side from his phone and the office inbox has its own login. Quotes, jobs and invoices for plastering and rendering across south Norfolk and Suffolk.
Read about LDR PlasteringFair questions
What people ask before they ring.
Can I see what a job actually made me?
Yes. Log the parts and hours against a job and the office view works out the profit on it. Set your hourly rate once so the labour's counted too.
What about when I'm under a floor with no signal?
Jobs you've opened stay on the phone. Photos and notes save there and send themselves once you've got signal back. Quotes and invoices need a connection to save.
Do I pay more when I take someone on?
No. There's no charge per user. Your apprentice can see today's jobs without seeing what you charge, because access is set by what each person does.
Can my existing customers come across?
Usually, yes. Send me what you've got, a spreadsheet or an export from whatever you use now, and I'll tell you what moving it involves before I quote.
Two ways in, one system underneath
The app, the office and the website.
One price for the lot, however many of you there are. Or start with the website and switch the rest on later.
What each one includes, and the price sheet
Tim Dennis
Your developer, from start to finish.
Let's talk about
your business.
Tell me what you do and what you'd like to change. I'll read it myself and come back to you with questions or a clear next step.
You don't need to know which package you want yet.
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